Hire Terms & Conditions

All customers are required to read and sign the following T&Cs prior to hire. A copy will be emailed to your prior to the hire date. Please sign and return.
Sgt Major Horsebox Hire Ltd terms and conditions.
SGT MAJOR HORSEBOX HIRE TERMS & CONDITIONS HIRE AGREEMENT 1. The horsebox may only be driven by the named driver(s) on the signed agreement. 2. Each hirer must have completed the Insurance documents for the horsebox, signed the terms and conditions and completed the Hire Form. 3. The hirer of the horsebox must be between 23-75 years old and to have held a full UK driving licence for at least 3 consecutive years. 4. The horsebox must not be used for hire or reward, for any illegal purpose or whilst under the influence of alcohol and/or drugs. 5. The horsebox must not be used for racing, pace making, testing the Horsebox’s reliability and speed or teaching somebody to drive. 6. The horsebox must not be driven or taken outside of England, Scotland, or Wales. 7. A photocard driving licence must be provided, along with a DVLA access code (www.gov.uk/view-driving-licence) 8. Two proofs of addresses are required (utility bill/council tax bill/mortgage statement/bank statement) 9. The vehicle check sheet must be completed before the box is taken and when it is returned.
RESPONSIBILITIES OF THE HIRER 1. The Horsebox should be securely locked at all times when unattended, ensuring that you use the security devices fitted to the Horsebox. You must keep the keys with you at all times. 2. You must protect the Horsebox against any adverse weather conditions which may cause damage to the Horsebox. 3. The correct fuel must be used in the Horsebox, this is DIESEL. 4. You must not sell, rent, or dispose of the Horsebox or any part of its parts, fixtures, fittings, or items belonging to the horsebox or Sgt Major Horsebox Hire. 5. You must not grant legal rights to anybody over the Horsebox. 6. You must not sell, rent, or dispose of the Horsebox or any of its parts, fixtures, fittings, or items belonging to the horsebox and Sgt Major Horsebox Hire. 7. You must not let anybody work on the Horsebox without the permission of Sgt Major Horsebox Hire, including but not limited to; any mechanical or structural part of the Horsebox; windows, doors, hinges, radio, cameras, wheels, tyres etc. You will only receive a refund if you have a valid VAT receipt for the work and the work has been authorized by Sgt Major Horsebox Hire. 8. Sgt Major Horsebox Hire must be informed as soon as you become aware of any fault or breakdown with the Horsebox. 9. You must return the Horsebox to the return point on the return date. Until the Horsebox is safely returned to Sgt Major Horsebox Hire, you will remain responsible for the Horsebox. 10. Sgt Major Horsebox Hire must inspect the Horsebox before it is handed back to them so that they can ensure that they are satisfied with the condition in which it has been returned to them. 11. You are responsible for any loss or damage to the Horsebox caused by negligence, misuse or otherwise, whether or not such loss or damage was caused by you. 12. You must complete a Vehicle Return Check sheet with Sgt Major Horsebox Hire to identify the state of repair of the Horsebox and any damage on return. Any points as the state of repair of which you disagree, must be clearly identified. In the absence of such identification, you will be deemed to accept the content of the Return Report in its entirety. 13. You will be responsible for paying the costs of repair of any interior of exterior damage or loss to the Horsebox or its equipment. This will be taken out of the pre-authorised deposit required by Sgt Major Horsebox Hire, prior to the Hire of the Horsebox. 14. Before returning the Horsebox you must ensure you have not left any personal belongings in the Horsebox. Sgt Major Horsebox Hire is under no obligation to return any such belongings left by you or responsible for any loss of belongings. 15. The Horsebox is not designed to carry more than 3 people. It is the Hirer’s responsibility to ensure no extra people travel in the Horsebox. 16. You must comply with the legal load and weight restrictions. You can only be sure you are not overweight by using a weighbridge. Sgt Major Horsebox Hire is not responsible for overloading. Should the Horsebox be confiscated due to overloading, all fines, charges, and lost revenue will be charged to the Hirer. The payload of the Horseboxes is 1100kg. 17. It is the sole responsibility of the Hirer to ensure that horses travel with passports.
DAMAGE DEPOSIT FOR RENTAL. 1. The condition of the Horsebox on its return, will be compared against the condition of the Horsebox upon its pickup. 2. Provided the Horsebox is returned to the return point on the return date in the same condition as at the pickup date, with a clean interior (including groom area and cab) and there are no extra charges. 3. Should the Horsebox be returned in a worse condition than the pick-up date, then repairs, replacement parts, or cleaning costs will be charged. This may be up to and including the full £500, which is at the discretion of Sgt Major Horsebox Hire, however the damage is caused. 5. This paragraph is without prejudice to the rights of Sgt Major Horsebox Hire to recover from you, whether under these Terms & Conditions or otherwise, any sums due in excess of the Damage Deposit for damage or loss, however caused to the Horsebox during the Rental Term. 6. The Hirer is responsible for paying any and all fines and costs (including court costs) incurred for parking, traffic, congestion charges of other offences (including any costs which arise if the Horsebox is clamped). You must pay to the appropriate authority, any fines, and costs, if and when the authority demands payment. If you do not, you will be responsible to pay any costs and reasonable administration charges incurred by Sgt Major Horsebox Hire in dealing with these matters. Any fines incurred and not apparent until a later date will be forwarded to the Hirer (such as speeding tickets). 7. You are liable for any charges arising from HMRC or Immigration Authorities seizing the Horsebox, together with a loss of income charge for the full period during which Sgt Major Horsebox Hire cannot rent the Horsebox out as a consequence. 8. The Hirer must pay the Daily Rate for every day or part day for which you fail to return the horsebox to the return point. 9. You are liable to pay the Insurance Policy Excess of £500 (£700 for under 25’s) per incident if costs of repairs are expected to exceed this amount.
INSURANCE 1. Insure of the Horsebox is for the period from the pick-up Date to the Return Date and Time as stated in the Insurance Hire Document. This insurance is arranged through Sgt Major Horsebox Hire. 2. The cost of the insurance is included within the rental payment. 3. Full details of the Insurance are available from Sgt Major Horsebox Hire. 4. Sgt Major Horsebox Hire reserve the right to take action against you to recover the full cost of all loss, repairs and damage to the Horsebox during the rental term, which is not covered by the Insurance. 5. The Hirer shall be liable for the first £500 of each and any claim(s) made under the Insurance, such sums to be deducted from the Damage Deposit and if insufficient, paid by the Hirer within 7 days of written demand 6. The following are excluded from the Insurance cover; 1.1.1. Damage to the windscreen and windows 1.1.2. Damage to the tyres caused by braking, punctures, cuts, or bursts 1.1.3. Mechanical, electrical, electronic, computer failures, breakdowns, or breakages 1.1.4. Loss of use, wear and tear, depreciation in value of the Horsebox after a claim has been made under the insurance policy 1.1.5. Claims involving fraud or deception 1.1.6. Claims resulting from “taking away” incidents where the Horsebox is taken by a member of your family, household or by someone with a close personal relationship with you. 1.1.7. Claims resulting from anyone driving the Horsebox with or without your permission who has not been included in the Hirers profile 1.1.8. Theft as a result of keys remaining in the Horsebox whilst unoccupied 1.1.9. Loss or damage to, or theft of, the radio, stereo equipment, or aerials 1.1.10. Interior damage including burns to seats, carpets, and other damage 1.1.11. Vandalism damage of any kind to the Horsebox 1.1.12. Damage or loss of personal items within or from the Horsebox. THEFT 1. The Hirer is entirely responsible for the security of the Horsebox. You must ensure that, if the Horsebox is left unattended at any time, it is securely locked and parked in a safe, well-lit location. 2. You must take every precaution to prevent loss or theft of the Horsebox.
FUEL, OIL AND WATER 1. A full tank of fuel is supplied upon pick up of the Horsebox and you must return the Horsebox with a full tank of fuel. Any fuel shortage will be charged to you against the Damage Deposit. You will be liable for all repair costs if the incorrect type of fuel is used. 2. You are responsible for the regular checking of oil and water levels and the use of the correct the of fluids during the Rental Term. 3. Transporting generators that require fuel can invalidate insurance; therefore, generators are not permitted.
MILEAGE 1. Maximum of 200 miles per day allowance. Any additional mileage will be charged at 45p per mile thereafter.
CANCELLATIONS 1.A £30 will be the deposit paid and is non-refundable.
PICK UP AND RETURN 1. The Horsebox will be available for pick up from the pick-up Location on the pick-up Date and must be returned to the Return Point on the Return Date. 2. A full day hire is classed as up to 12hrs, a half day hire is classed as 5hrs. Special requests may be submitted for early pick up but cannot be guaranteed by Sgt Major Horsebox Hire. If the Horsebox is returned late by the Hirer, the Hirer will be charged an hourly rate of £15. No refund is given for any early return of the Horsebox. 3. You acknowledge upon pick up, the rental of the Horsebox and the contents as free from defect or damage, fit for purpose and complete, other than as specified in the Handover condition report. Upon pick up, you are advised to check the Horsebox thoroughly before departure. 4. Upon return of the Horsebox, Sgt Major Horsebox Hire will check the Horsebox for damage, cleanliness, fuel, condition of the tyres, windscreen, bumpers, mirrors, doors, and internal habitation equipment, and complete the Handover Return Vehicle Document with you.
AVAILABILITY 1. Every effort is made to ensure that the Horsebox reserved is available. If, due to circumstances beyond Sgt Major Horsebox Hire’s control, which could not reasonably have been foreseen or avoided at any point up until the pick-up date, the Rental Payment will be refunded. 2. If an alternative is not available, the liability of Sgt Major Horsebox Hire will be limited to the refund of all monies paid to Sgt Major Horsebox Hire by you. Sgt Major Horsebox Hire cannot accept responsibility or pay any compensation, costs of expenses where the performance of the Rental Contract prevented or affected you otherwise to suffer any loss or damaged as a result of events beyond Sgt Major Horsebox Hire’s reasonable control. Such loss or damage includes any delays to and or restrictions to your rental to which you may be subject. RIGHTS TO CANCEL OR REFUSE 1. Sgt Major Horsebox Hire reserves the right to refuse to handover the Horsebox to any person who, in the reasonable opinion of Sgt Major Horsebox Hire is not suitable to take charge of the Horsebox. In such cases of refusal, all payments made by the Hirer will be refunded in full. 2. Sgt Major Horsebox Hire reserves the right to cancel the hire, if at Pick up Date or at any time during the Rental Term, it becomes apparent that any of the Driver’s License(s) are invalid or not in accordance with the Hirer’s Profile. In these circumstances all payments made by the Hirer will be forfeited.
SMOKING 1. Smoking is not permitted in the vehicle.
BREAKDOWN 1. In the event of a breakdown or an accident, an emergency breakdown service, is at your disposal, details are posted in the cab. Sgt Major Horsebox Hire cannot be held liable for delays, curtailment of journey or other incidental costs. 2. You will bear all costs of breakdown or repair in circumstances where the incident is the result of negligence of your part, for example by running out of fuel, filling a tank with the wrong fuel, locking keys inside the Horsebox or loosing keys. 3. Any breakdown cover will recover the van but not horses.
ACCIDENT 1. No responsibility is or can be accepted by Sgt Major Horsebox Hire for any loss, damage, or expense which occurs as a result of any accident. 2. If you have been involved in an accident you must not admit responsibility. You should obtain the names and addresses of all involved, including witnesses. Take photographs as evidence where possible. You should also make the Horsebox secure, contact the police immediately if anybody is injured or if there is any disagreement regarding who is responsible. You must also contact Sgt Major Horsebox Hire as soon as possible. 3. It will also be necessary for you to prepare a motor accident report form (in vehicle) and send a copy to Sgt Major Horsebox Hire.
DISCLOSURE INFORMATION 1. If you break the Hire agreement, we will make available the information you have provided to us to Credit Reference Agencies, the Driver, and Vehicle Licensing Authority (DVLA), debt collectors and any other relevant organisations. We are also entitled to pass this information on to the British Vehicle Rental and Leasing Association (BVRLA), who in turn can pass it on to any of its members for any purpose sated in the Data Protection Act 1998.
ENDING THE RENTAL CONTRACT 1. Sgt Major Horsebox Hire is entitled unilaterally to terminate the Hire Agreement by notice in writing to you if breach any of the terms, you fail to remedy any breach after being requested by Sgt Major Horsebox Hire, or you are made Bankrupt. 2. If Sgt Major Horsebox Hire ends the Hire Agreement, it will not affect Sgt Major Horsebox Hire’s right to receive any money owed under the Hire Agreement including under these Terms. At any time after Sgt Major Horsebox Hire has terminated the Hire Agreement in accordance with this clause or if you fail to return the Horsebox upon the Return Date, Sgt Major Horsebox Hire are entitled to repossess the Horsebox and charge you for doing so.
GENERAL 1. These Terms, Rental Schedule and the Reservation Details set out the entire agreement relating to the rental of the Horsebox. You confirm that in entering into the Hire Agreement, you have relied upon any representation of Sgt Major Horsebox Hire not set out in these terms. 2. English Law governs these terms in all respects, and you submit to the jurisdiction of the English Courts. By signing below, you agree to these terms and conditions and agree to abide by them upon rental of the Horsebox from Sgt Major Horsebox Hire.